Customer Relationship Management (CRM)

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Answerport’s Oracle CRM Services
ANSWERPORT, INC’s. Member Firm consultants specialize in CRM software package implementations. – (Added: 02.03.2014 )

J.D. Edwards/Siebel CRM Solution includes Siebel Sales for customer profile information; Siebel Service to capture, track, and resolve service issues; Siebel Call Center for on-demand sales or service; Siebel Field Service; Siebel Marketing to analyze customer and market information and Siebel Handheld for mobile sales professionals – (Added: 02.03.2014 )

Personify Customer Intelligence Products
The Personify Customer Intelligence family of products can be used to transform behvaioral data into actionable customer intelligence for more effective targeting and personalization across all customer touchpoints. – (Added: 02.03.2014)

Picking a CRM Technology
Picking CRM technologies to meet the company’s business requirements, exploit customer data, integrate with back-office systems, not kill the network and generate new business is the responsibility of the IT organization. – (Added: 02.03.2014)

Traits for a successful CRM project
Insight Technology, a consulting firm in Boulder, Colo., reviewed 202 CRM projects last year and found successful projects had six universal traits. – (Added: 02.03.2014 )

Uptrends Management Software, Inc.
Uptrends Management Software, Inc. (UMS) customer relationship management software offerings include Service Automation, Help Desk, Sales Automation, and Contact Management products. Check out the working demos. – (Added: 02.03.2014 )


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